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2009-03-25 10:37:13
Dear WhitePages,
Your “suggested locations” dropdown and region searching are broken.
Eg, I want to find “City GPs” in Wellington. As I type “Wellington”, the first suggested location is “Wellington Central”. Aha! I think. They are indeed in Central Wellington.
However, this search yields no results. Neither does “Wellington City” or “Wellington CBD”, even though they are at the city end of Willis St and definitely would be in both those regions. Only plain “Wellington” gives me a result.
To add insult to injury, the suggestion when there are no results is to “refine my search”. But “Wellington CBD” IS more refined than “Wellington”.
At this point, your suggested locations feature is actually more useless and more annoying than if it didn’t exist at all. Either get rid of it, or make your subcategories work as expected.
Yours sincerely
Stephen
Rendered at 2010-03-11 17:46:00
From Sam Vilain on 2009-03-30 09:08:39
Since the new group took over the white&yellow pages it really does stink. It just never seems to find results, perhaps I’m running into many of the same issues you describe.
However the funniest one I found was going to google and plugging in “doctor”. I got a link to http://yellowpages.co.nz/doctor/ – great, I thought – because I’d already tried searching for “Doctor” on their site and got bugger-all back – they’ve set up a tailored search area – after all, it’s important enough to warrant a special section of the real white pages.
But no. Here were the top 5 sections of results returned by following the link, which was just the same as searching for “Doctor”:
The google Adwords are gone, but those are *still* the top results for “Doctor”.